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Blog articles in category: The Civilis Way 
Look, we’re business people too. Ironically (given the business we’re in), we too have had our fair share of marketing and advertising failures. Over the years, through our own foibles as well as through those of our many clients—we’ve learned that there are no marketing silver bullets. To drive leads and ensuing revenue, success will be found … Continue Reading
Are we there yet? Have we – as a culture, a society, a species – finally reached that point where the sheer magnitude of advertising and marketing messages that each of us encounters in a day outpaced our ability to actually process any one of them? And if that is the case, could there actually … Continue Reading
Despite Michael Corleone’s assertion that “It’s not personal, Sonny. It’s strictly business,” every aspect of business is personal. When people know about you, like you, and trust you, your business thrives. When they don’t, business suffers. Building a successful business is all about building trust, connections, and rapport with your customers and prospects. And without a strong relationship – … Continue Reading
We are often asked whether it’s truly possible to establish and build genuine 1-to-1 relationships in digital channels. After all, for decades our telephones, inboxes, and snail-mailboxes have been overwhelmed by an onslaught of meaningless junk, and all that noise has made us downright numb to any meaningful messages that might be buried in there. … Continue Reading
In uber-quotable “The Godfather,” Michael Corleone famously said, “It’s not personal, Sonny. It’s strictly business.” Oh, Michael, you poor misguided soul. Granted, it’d probably be best to avoid replicating the Corleone family’s business model anyway, but on that one point—at least in today’s environment—he got things exactly wrong. Nowadays, he’d have been more accurate saying, … Continue Reading
All business is ultimately about personal relationships, but some relationships are more important than others. For example, if a majority of your customers are referrals, or you rely on a relatively small number of high-value sales per year, you target a few important, high-level decision-makers. Not everyone who likes your business on Facebook or follows … Continue Reading